Frequently asked questions

Send the product, grade or specification, quantity, packing and destination port through the quote form, chat or email. We send a written quotation, usually FOB or CIF, within one business day (IST).

For agro commodities and spices the usual minimum is one 20-ft container, about 18–25 tonnes depending on product and packing. Trial orders and mixed containers can be discussed. Machinery and handicrafts are quoted per order.

Yes. Small samples are sent by international courier. Courier charges are normally paid by the buyer and adjusted against the first order.

Yes. Spice products, powders, rice and handicrafts can be packed under your brand, with your artwork and label language.

We source only from producers we have verified, confirm the specification in writing, and inspect before dispatch. Lab analysis and third-party inspection (e.g. SGS, Bureau Veritas) are available on request.

Certificate of Origin, Phytosanitary Certificate, Certificate of Analysis, fumigation and health certificates as required, plus our statutory registrations. Product certifications such as FSSAI, ISO 22000, Halal or organic depend on the product and producer.

Yes. You or your inspection agency can visit, or we can arrange a live video inspection during packing and loading.

Advance TT (wire transfer), part advance with balance against documents, and confirmed irrevocable Letter of Credit at sight. Indian customers can pay by UPI or bank transfer.

FOB, CFR (C&F) and CIF from Indian ports. Other terms by agreement.

Depending on product and origin: Chennai, Tuticorin, Kochi, Mangaluru, Nhava Sheva (Mumbai), Mundra and others. Air freight for samples and urgent goods.

Dispatch is usually 2–4 weeks after order confirmation and advance or LC receipt, depending on product and quantity. Sea transit time depends on the destination.

Supplier search and verification, factory visits and inspection, price negotiation and order follow-up, logistics and documentation, market entry support, and government approvals and statutory compliance.

Per project, as a monthly retainer, or as a commission on order value. Every engagement starts with a written scope and confidentiality agreement.

Yes. We can act as your authorised representative, with a formal authorisation letter defining what we may do on your behalf.

Yes. Choose from 12 languages in the menu at the top. Page text is machine-translated, so for contracts and specifications the English version applies.

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